Privacy Policy

Privacy Policy

Effective Date: 7th of April 2018
Last Updated: 7th of April 2025

Model Scout Academy (“we”, “us”, or “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website or engage with our services.

  1. What Information We Collect

We may collect the following types of personal information:

  • Full name
  • Email address
  • Phone number
  • Age or date of birth (particularly for student enrolments)
  • Postal or residential address
  • Parent/guardian details (for underage students)
  • Photos, videos, and portfolio submissions
  • Information submitted through forms or enrolment applications
  • IP address and browser/device information

We may also collect sensitive information (e.g., medical or emergency contact details) where necessary for student safety, in accordance with applicable laws.

  1. How We Collect Your Information

We collect your information through:

  • Online forms (enrolment, contact, newsletter sign-up)
  • Phone, email, or in-person communication
  • Website interactions (cookies, analytics tools)
  • Events, classes, or workshops
  1. Why We Collect Your Information

We collect and use personal information for purposes such as:

  • Processing enrolments and applications
  • Communicating with students and parents/guardians
  • Organising classes, workshops, and events
  • Creating portfolios and managing media content
  • Ensuring student safety and wellbeing
  • Improving our website and services
  • Meeting legal and regulatory obligations
  1. Disclosure of Your Information

We may disclose your information to:

  • Staff, instructors, and administrative personnel
  • Photography/videography partners (for portfolio or promotional use)
  • IT or web service providers (e.g., hosting, analytics)
  • Regulatory or legal authorities when required by law

We will never sell your personal information to third parties.

  1. Media and Photography

As a modelling school, photographs and videos may be taken during classes or events. These may be used for:

  • Portfolio development
  • Marketing and promotional materials
  • Website and social media content

You (or your parent/guardian) may opt-out of this use at any time by contacting us.

  1. Data Storage and Security

We store your personal information securely—either digitally or in physical form—with appropriate safeguards to protect against misuse, loss, unauthorised access, or disclosure.

If personal information is no longer required, we will securely destroy or de-identify it.

  1. Accessing and Updating Your Information

You have the right to access and correct your personal information. To make a request, contact us using the details below. We may need to verify your identity before processing any request.

  1. Cookies and Analytics

Our website uses cookies and analytics tools (e.g., Google Analytics) to help improve user experience. Cookies collect anonymous data about your browsing behaviour and preferences.

You can disable cookies through your browser settings, although some site features may not function properly.

  1. Third-Party Websites

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

  1. Privacy of Children

We take extra precautions when handling the personal information of children and minors. We will not collect or publish any identifying information of children under 18 without consent from a parent or legal guardian.

  1. Policy Updates

We may update this Privacy Policy periodically. The latest version will always be posted on our website with an updated “Last Updated” date.

  1. Contact Us

If you have any questions about this Privacy Policy or wish to access, correct, or lodge a complaint about the handling of your information, please contact:

 Model Scout Academy
Email: [email protected]
We aim to respond to all enquiries within a reasonable timeframe.